Privacy Policy

Information We Collect

We may gather details that allow us to identify you as an individual when you create an account, make a deposit, participate in games or contact our support team. This can include your full name, date of birth, residential address, email address, telephone number and payment details such as card information or wallet identifiers.

In addition to information you provide directly, our systems automatically record certain technical data every time you visit the site. This includes your IP address, browser type and version, device operating system, pages visited, time spent on each page and referral source.

How We Use Your Information

Your personal data is used to verify your identity, administer your account, process deposits and withdrawals, and provide customer support. We also utilise it to improve our platform, personalise your gaming experience, send important service communications and, where you have given consent, deliver marketing offers that may interest you.

All processing is carried out on the basis of contractual necessity, legal obligation or legitimate business interests, and we ensure that we do not use your information in ways that are incompatible with the purposes for which it was collected.

Sharing and Disclosure

We may share your information with trusted third-party service providers who assist us in operating the website, processing payments, conducting identity verification checks, and providing customer support. These partners are contractually obliged to keep your data secure and to use it only for the purposes we specify.

Information may also be disclosed where required by law, regulation or regulatory authority, for example to comply with anti-money laundering obligations or in response to a valid court order. We do not sell your personal data to third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences, analyse site traffic and improve functionality. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect your experience on the platform.

We categorise cookies into essential, functional, analytical and marketing types, and we provide clear information about each category so you can make informed choices about the data you allow us to collect.

Data Security

We take the protection of your personal data seriously and implement appropriate technical and organisational measures to prevent unauthorised access, accidental loss, alteration or disclosure. These measures include encryption of sensitive information, secure servers, regular security audits and staff training on data protection obligations.

While we strive to maintain the highest standards of security, no system can guarantee complete protection, and we encourage you to keep your account credentials confidential and to use strong, unique passwords.

Your Rights

You have the right to access the personal data we hold about you, to request correction of inaccurate information, and in certain circumstances to ask for its deletion or restriction of processing. You may also object to processing based on legitimate interests and, where applicable, request data portability.

To exercise any of these rights, please contact our support team using the details provided on the website. We will respond to your request within statutory timeframes and in accordance with applicable data protection law.

International Transfers

Some of our service providers are located outside the UK and the European Economic Area. When we transfer personal data to such providers, we ensure that appropriate safeguards are in place, including standard contractual clauses or other approved mechanisms that provide an adequate level of protection.

Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to satisfy legal, regulatory and accounting requirements, and to resolve any disputes. Once retention is no longer required, we securely delete or anonymise the information.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable legislation. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so that you remain informed about how we protect your information.

If you have any questions about this Privacy Policy or the way we handle your personal data, please contact our customer support team who will be happy to assist you.